CKS Search

 

Retrieves contact details from storm CKS.

 

 

The action cell searches CKS contacts for a telephone number that you specify and, upon finding a unique match, returns all of that contact's fields that are of type string (such as 'Forename' and 'Job Title'). 

Note: the action cell will return all fields that it is able to parse as strings.

You can then use some or all of the fields to populate script variables for use in other parts of your script.

Properties

CKS Search Section

Contact Fields Section

CKS Search Section

Option

Description

Search Value

Enter the telephone number to search.

This must be a value that is provided as a literal preceded by =, or a string variable.

Contact Fields Section

Option

Description

ID

(Optional) Use this to store the ID of the matched record for use elsewhere in the script. This must be a variable of type string. It is populated only if a single (unique) match is found.

Contact Field/Value

Use Contact Field to select a CKS contact field that you want to store in a script variable and then use the Value field to specify the target variable. Click the ADD button.

Note: not all CKS contact fields may be listed.

Repeat this to include further fields. The Contact Field/Value pairs are listed at the bottom of the section.

Exit Points

Option

Description

Single Match

This is taken if a single (unique) occurrence of the Search Value was found in your CKS contacts.

Error

This is taken if anything other than a single occurrence of the Search Value was found (that is, no match or more than one match). It is also taken if any other error occurred.