Enter the question as a string value (as a literal preceded by =, or a string variable).

Enter a string variable to store the answer provided by the customer.

If you want to report this value in a historical report in storm VIEW, create an extended record in VIEW that contains data fields for this as well as any other answers collected by the script, and then populate those data fields using the Set VIEW Data action cell.

The number of minutes to wait for the customer to provide an answer before exiting along the Timeout exit point.

Enter a friendly name that will be seen by the customer, or leave blank if you want the customer to see the name of the FLOW script.

In the Label field, enter a label for a multiple-choice answer to display to the agent. In the Value field, provide the value to be stored in the Answer property when this answer is selected (as a literal preceded by =, or a string variable). Click ADD to add the label and value pair to the list below.

The action cell supports up to one hundred Label/Value pairs.

This is taken when the action cell has executed.

This is taken when the timeout value specified in the Timeout property is reached.

This is taken if the response could not be interpreted by the action cell.

This is taken if there is an internal error.