Open Question

 

Sends an open question to the customer and stores the answer in a variable.

 

 

Note: the action cell is available to ASK: Survey scripts only.

Properties

Option

Description

Question

Enter the question as a string value (as a literal preceded by =, or a string variable).

Answer

Enter a string variable to store the answer provided by the customer.

If you want to report this value in a historical report in storm VIEW, create an extended record in VIEW that contains data fields for this as well as any other answers collected by the script, and then populate those data fields using the Set VIEW Data action cell.

Timeout

The number of minutes to wait for the customer to provide an answer before exiting along the Timeout exit point.

Alias

Enter a friendly name that will be seen by the customer, or leave blank if you want the customer to see the name of the FLOW script.

Exit Points

Exit Point

Description

Complete

This is taken when the action cell has executed.

Timeout

This is taken when the timeout value specified in the Timeout property is reached.

Error

This is taken if there is an internal error.