Raise Alert
|
|
Alerts the storm Networks Operation Centre (NOC) about a serious fault requiring immediate attention such as outbound call failure. |
It functions only by prior arrangement with your local support representative who will provide you with a number to help the assigned support engineer identify the alert.
Properties
|
Option |
Description |
|
Alert Number |
Enter the provided alert number. |
|
Alert Description |
Enter a description for the alert.
|
Exit Point
|
Exit Point |
Description |
|
Complete |
This is taken when the action cell has executed. You can route this to a Play Media action cell explaining the problem and asking the caller to call later, for example. |