Check Voice Model

 

Checks if the caller has a voice print impression enrolled (registered) in a voice recognition system database.

 

The action cell is designed to be used in conjunction with the other voice biometric action cells (Enrol Voice Model and Verify Voice Model) in the voice print verification part of a script. The action cell is typically used to determine if the caller can proceed to voice print verification (using a Verify Voice Model action cell), or if the caller needs to have a voice print impression enrolled in the voice recognition system database (using an Enrol Voice Model action cell).

A voice print impression is tagged with a voice model ID.

Properties

Option	Description
Voice Model ID	Specify the voice print ID whose presence you want to check in the voice recognition system database. This must be provided as a literal preceded by =, or a variable of type string.

Exit Points

Exit Point	Description
Enrolled	This is taken if the specified voice print exists in the voice recognition system database.
Not Enrolled	This is taken if the specified voice print DOES NOT exist in the voice recognition system database.
Error	This is taken if there is an internal error.