Format String

 

Combines variables collected by the script into a single string variable.

 

You can then use the combined string to do the following, for example:

• Display information to an agent in DTA using a Route to Contact action cell
• Send an SMS text message using an SMS action cell
• Send information to a web service using a Web Service action cell.

Properties

Option	Description
Variable	Enter the string variable to hold the combined string.
String	Each format specifier is a placeholder for any arguments listed in the Value property. Enter any plain text along with any % format specifiers shown below where: %d is a variable of type Integer, Boolean or a Date element. %s is a variable of type String. %[.x]f is a variable of type Float, where .x is an optional precision specifier for rounding the number to x decimal places In addition to user variables, you may also include system variables, global string variables, and CDR variables.
Argument	Use the field and ADD button to build the list of values to populate the placeholders in the order in which they appear in the format string.

You can reorder the list by dragging and dropping items.

Variable values substituted in the format specifiers might result in, "Dear John, your account is overdue by £100.46. Please pay by the end of 05/2018. We will send a final reminder in 5 days."

Exit Points

Exit Point	Description
Complete	This is taken when cell execution completes.
Error	This is taken if an internal error occurred.