This category provides Artificial Intelligence functionality such as machine agents and conversion between speech and text.
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AI Action Cell |
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Text to Speech. Reads out textual phrases to the caller. |
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Converts live speech to text. |
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Routes the contact according to a machine (chatbot) agent's interpretation of the caller's input in a voice conversation. |
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Allows a social media or a web chat contact to have a conversation with a chatbot. |
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